Privacy Policy

Privacy Policy

Introduction

Welcome to https://pool-heating-and-cooling-systems-austin.thesourceforallnews.com (hereinafter referred to as “Pool Heating & Cooling Systems Austin,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://pool-heating-and-cooling-systems-austin.thesourceforallnews.com
  2. Mobile and desktop applications developed by us
  3. Online services and products offered through our platform
  4. Interactive features and tools on our websites

Please note that this policy does not extend to external links or third-party platforms, applications, or services accessible through our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Utilize our applications, software, or online services as authorized users.
  2. Visit our websites linked to this policy.
  3. Communicate with us via newsletters, emails, telephone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact details.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details and financial records associated with purchases or services.
  4. Purchase Information: Product/service orders, order history, and purchase-related data.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for device recognition and analytics.
  6. Location Data: Geographic location information provided by your browser or device when accessing our services.
  7. Feedback: Responses to surveys, feedback forms, or product reviews that you choose to share.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms when you connect them to our service.
  9. Product Information: Details about products or services you interact with, including preferences, usage patterns, and purchase behavior.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of the website, such as language preferences and login sessions.
  2. Preference Cookies: Remember user settings and preferences for a personalized experience.
  3. Analytics Cookies: Track website usage metrics to understand how visitors engage with our content, allowing us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The specific retention periods vary depending on the type of data and the context in which it is collected. After this period, we securely delete or anonymize the data unless we are legally obligated to retain it.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are not directed at individuals in this age group, and we have taken steps to prevent such collection.

Your Rights (depending on your location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience using the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website.

Contact Information

For any questions, requests for information, or data-related inquiries, please contact us:

  • Email: privacy@pool-heating-and-cooling-systems-austin.thesourceforallnews.com
  • Address: Pool Heating & Cooling Systems Austin, Privacy Team, [Street Address], [City, State, ZIP Code]